Overcomplicated agency builds
Beautiful sites with heavy themes, dozens of plugins, and no one left to maintain them after the project ends or the funding runs out.
Most NGOs and community groups are handed websites and security advice that assume big teams, big budgets, and in house IT. You probably do not have that. You still have responsibilities.
I set up simple, resilient infrastructure for NGOs, small charities, food banks, and support groups. Static sites, clean Cloudflare, lawful logging, and basic protections that match your actual size and risk.
For public interest work that leans into advocacy and campaigns, see Advocacy, campaign, and public interest sites.
You are responsible for people and data, but you do not have a dedicated security team. You get one chance to get this mostly right without burning all of your time.
Registered organisations that work with vulnerable people, complex systems, or sensitive stories, but without in house IT.
Groups that coordinate volunteers, referrals, and emergency support, often from one core organiser and a handful of helpers.
Community organisations built around lived experience, where trust and confidentiality actually matter in day to day work.
Charities that mostly do support work, but occasionally need to publish evidence or push back on bad policy or practice.
If your staff or volunteers are already stretched, security has to be baked into simple foundations, not piled on top as another task.
The problem is rarely that nobody cares. It is that the tools and advice you are given do not match your capacity or reality.
Beautiful sites with heavy themes, dozens of plugins, and no one left to maintain them after the project ends or the funding runs out.
Sites that slow down, break, or get probed constantly, with no meaningful firewall, logging, or alerting.
Contact forms and referral forms hammered by bots, filling inboxes and wasting time that should be spent on actual people.
Either no logs at all, or so much raw data that nobody can interpret it. You cannot tell whether there is a real problem or just background noise.
Messages to referrers, safeguarding leads, or partners vanish into spam because SPF, DKIM, and DMARC were never set up properly.
Policies and toolkits written for large NGOs, handed down to small teams that do not have the staff, time, or budget to implement them.
This offer focuses on a smaller set of changes that actually reduce risk and admin, instead of generating more paperwork and panic.
Security for small organisations works best when it is mostly invisible. The site just runs. The logs just work. The email just arrives.
You probably do not have an in house security lead. You may not even have a full time comms person. The foundations I set up are built so non specialists can live with them, without constant hand holding or jargon.
Where you need written guidance for staff or volunteers, I can provide simple, practical notes that reflect what your systems actually do, not a generic template copied from somewhere else.
If people trust you with their stories, referrals, or emergencies, the least the infrastructure can do is not embarrass you.
That does not mean perfection. It means fewer moving parts, better visibility, and clear explanations of what your site and email are doing. It also means being honest about limits, for example where you cannot realistically provide certain guarantees.
Security is not a badge. It is a set of calm, boring decisions that stop avoidable problems reaching the people you serve.
Clarity protects everyone, including the people you support.
Full details are in the Neutral infrastructure policy, alongside the Terms of use and Privacy policy.
Not if you work with vulnerable people, sensitive stories, or public sector partners. The goal is not enterprise level security theatre. It is a small set of solid foundations you can actually maintain.
Yes. Small charities, food banks, and community projects can say so in their first email. I am transparent about what can be done safely within a reduced budget, and where corners can and cannot be cut safely.
Often yes. I can focus on Cloudflare, logging, and foundations while your existing supplier handles content and branding. Roles need to be clear so nothing important falls between the gaps.
Not always. Many NGOs and community groups only need basic logging and Cloudflare. Fingerprinting is aimed at projects facing targeted or institutional attention, and is never switched on by default.
I can help you understand what the logs show and stabilise the site, but I do not act as your data protection officer. You should involve your own governance leads and, where required, regulators.
It is rarely too late to improve the foundations. I can review what you have, reduce the attack surface, and get logs and email into a safer place. We then decide what to tidy immediately and what to schedule for later.
Tell me what your organisation does, who you support, and what currently worries you about your site, email, or security. I will tell you plainly what is worth fixing now and what can wait.