Ki-Ki

Contents

1. Scope of this statement

This statement covers the main Ki-Ki website at ki-ki.co.uk and the static pages that describe services, food bank support, and policies. It does not cover external sites that Ki-Ki links to, such as The Reasonable Adjustment, Cloudflare, or any other third party service.

Ki-Ki is a private service provider, not a public sector body, so the Public Sector Bodies Accessibility Regulations do not directly apply. Even so, they are treated as a useful reference point for good practice.

2. Accessibility standard and approach

Ki-Ki aims to follow the spirit of the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA where this is practical on a lightweight static site.

In practice this means:

• Using clean HTML with meaningful headings that follow a logical order
• Using text that is clear and direct, without unnecessary jargon
• Keeping layouts simple so that content reflows on smaller screens
• Using strong colour contrast between text and backgrounds in line with the Ki-Ki gold on dark palette
• Providing alt text for meaningful images such as the Ki-Ki crest
• Avoiding interaction patterns that require precise mouse movement or fast reactions

Because this is a small, founder led service, improvements are made iteratively rather than through a single large redesign.

3. What should work well

The following features are intended to be accessible to most visitors:

• The site can be navigated using a keyboard only, including tabbing through links and form fields
• Links and buttons have clear visual focus states so you can see where you are on the page
• Headings and sections are structured so that screen readers can move between them efficiently
• Text is left aligned and avoids justified blocks that can create uneven spacing
• Content reflows on mobile and tablet devices without horizontal scrolling for main text
• Forms use visible labels or descriptive placeholders, and required fields are clearly indicated

Pages are kept relatively short and are broken into panels to make scanning easier. Where longer documents are needed, such as this statement, a contents section with anchor links is provided at the top.

4. Known limitations and work in progress

There are some areas that may not yet meet higher levels of accessibility guidance or that may cause difficulty for some visitors:

• Some buttons and links rely on visual styling to indicate that they are interactive, although they are also marked up semantically in the HTML
• Some older content or embedded media that may be added in future might not yet have full transcripts or captions
• Focus order is designed to be logical, but minor inconsistencies may appear as new sections are added over time
• Testing so far has been carried out with a limited range of screen readers and browsers, primarily on desktop

These limitations are tracked and will be addressed iteratively. If something specific blocks you from using the site, please get in touch with details so it can be prioritised.

5. Browser, device, and assistive technology support

Ki-Ki is built as a static site with minimal scripting, which should help it work reliably across a wide range of devices and browsers.

The site is expected to work with:

• Current versions of major desktop browsers such as Firefox, Chrome, Edge, and Safari
• Current versions of major mobile browsers on Android and iOS
• Screen readers that support modern HTML, such as NVDA, JAWS, VoiceOver, or TalkBack
• Operating system zoom and high contrast modes

Older browsers that do not support modern HTML or CSS may still display the content but without full styling or layout. JavaScript is used sparingly, mainly for minor enhancements, so most content should remain available even if scripts are disabled.

6. Third party content and services

Ki-Ki may link to or embed content from third parties, for example:

• The Reasonable Adjustment website for examples of live work
• External articles or tools that are relevant to small organisations
• Form handling by Formspree when you send a message through the contact form

Ki-Ki does not control the accessibility of third party sites and services. Where possible, links are chosen that are expected to be reasonably accessible, but standards and implementations can vary.

If you encounter accessibility problems specifically related to third party content reached from Ki-Ki, you are encouraged to raise it with that provider. You can also let Ki-Ki know, in case alternative links or explanations can be offered.

7. Feedback and contact

If you find any part of ki-ki.co.uk hard to use, or if you need information in a different format, you can contact:

Email: [email protected]

Please include:

• The page or feature you were using
• The device, browser, and assistive technology you were using if relevant
• What you were trying to do and what went wrong or felt difficult

Reasonable efforts will be made to respond and, where possible, to offer an alternative format or make a technical change so that the barrier is reduced for future visitors as well.

8. Enforcement routes

As Ki-Ki is not a public sector body, there is no formal enforcement route under the Public Sector Bodies Accessibility Regulations. However, Ki-Ki takes accessibility and inclusion seriously as part of good digital practice and basic respect for users.

If you are unhappy with how an accessibility concern has been handled after raising it directly, you can still consider seeking advice from organisations that specialise in digital accessibility or equality law, or from the Equality Advisory and Support Service in the UK.

9. Preparation of this statement

This statement was prepared in November 2025 by reviewing the design and content of ki-ki.co.uk against the broad principles of WCAG 2.1 and against common issues seen in small organisation websites.

Testing has included:

• Manual checks of keyboard navigation and focus order
• Manual checks of heading structure and link text
• Visual checks of colour contrast using the Ki-Ki dark theme and gold accents
• Lightweight screen reader testing on desktop

As the site grows, more structured testing may be carried out, and this statement will be updated to reflect any changes or findings.