Ki-Ki

Web foundations for SMEs

Cloudflare, web stack, and governance support in one place

Ki-Ki is a one person technical operation. I harden your website at the edge, fix the plumbing behind it, and make sure your governance and GDPR do not lag ten years behind reality.

No agencies, no vague audits, no reports written for show. Just honest findings, evidence grade logs, and fixes that actually land.

Edge first Cloudflare rules, Workers, and clean routing before anything else
Evidence logs, screenshots, and timelines you can show to a board
Small org focus SMEs, charities, local groups, and teams without a big IT department

What I actually do for you

  • Cloudflare engineering

    Custom firewall rules, Workers, bot mitigation, and routing that keeps your real users fast and your noisy traffic under control. I use the same playbook I run on my own projects.

  • Web foundations and hosting sanity

    Static site builds or rebuilds, cache rules, TLS, and server settings checked so that your site is fast, predictable, and not hanging off a mystery control panel nobody remembers.

  • Email and DNS clean up

    Fixing SPF, DKIM, DMARC, and DNS records so your messages stop falling into spam or bouncing. Clear diagrams so you know which services touch your domain.

  • Evidence grade logging and monitoring

    Traffic analysis, custom fingerprinting at the edge, and timelines you can drop straight into an internal report or complaint response if you ever need to justify what happened.

  • Governance and GDPR reality checks

    Records of processing, retention, and lawful basis that match actual practice. No template dump, just focused corrections where you are exposed.

  • SAR handling and difficult requests

    Search patterns, redaction approaches, reply wording, and a clear decision trail if you apply exemptions. The goal is defensible, not performative.

  • Website policies and accessibility basics

    Privacy notices, cookies, terms, and accessibility basics cleaned up so that users and regulators see something coherent instead of four conflicting policy pages.

  • Plain English advice for leaders

    Short written briefings that explain risk in clear language so boards, trustees, and managers can make decisions without pretending to be network engineers.

Signs you probably need help

  • The site feels slow or brittle and nobody is sure whether it is the host, Cloudflare, or some old plugin.
  • Your IT or web person left and took most of the context with them.
  • You have policies, but nobody can remember when they were last checked against reality.
  • You dread SARs or FOI requests because everything feels scattered and ad hoc.
  • You keep seeing SPF or DMARC warnings from services you rely on.
  • Colleagues forward you odd traffic alerts or error messages and expect you to guess what is going on.

If any of that sounds familiar, this page is for you.

How working together usually works

1. Quick intake

You tell me what hurts most. I ask for access or screenshots for the core systems involved and agree who needs to be in the loop.

2. Discovery and mapping

I pull Cloudflare, DNS, hosting, email, and policy details into a simple map so that we both know what connects where.

3. Fixes and recommendations

Some things I just fix. Others I flag as options with pros and cons so you can make a call based on risk and budget.

4. Evidence and follow up

You receive a short action log, screenshots where useful, and agreed next steps. We can schedule a light review every quarter if you want ongoing cover.

Scope, content, and boundaries

My role is technical. I keep your stack honest and your paperwork closer to reality, but I do not run your campaigns for you.

In practice that means:

  • I focus on infrastructure, logging, governance, and processes. I do not act as a publisher, editor, investigator, or legal representative.
  • Any limited support with neutral site copy or basic blog content is for SEO and clarity only, is agreed in advance, and is only published with your written approval.
  • I do not draft, upload, or assist with allegations about individuals, naming and shaming pieces, or reputational campaigns. That is your decision and your responsibility.
  • You remain responsible for what your organisation publishes, including anything you decide to say about specific people or disputes.

For the full position, including how responsibility for content is handled, see the Neutral infrastructure policy and the Terms of use.

If your board asks who I am and why I care

Ki-Ki exists because too many small organisations are left to juggle security, governance, and complaints on their own. I would rather help you do this properly than watch another preventable mess unfold.

If you want background before you introduce me to colleagues, you can share:

  • Why choose Ki-Ki for a fuller picture of how I work and what you can expect.
  • The Ki-Ki mission for the longer story and how this links to my public work at The Reasonable Adjustment.

Ways of working together

Stability pass

Short engagement focused on keeping things online and predictable. Cloudflare, DNS, email basics, and website health checked with a clear list of fixes.

  • Edge and DNS review
  • Email deliverability check
  • Basic policy scan
  • Action list

Security and governance deep dive

A fuller engagement across web stack, logging, GDPR, SAR handling, and policies. You end up with a technical and governance picture that finally matches reality.

  • Cloudflare and hosting review
  • Monitoring and logs set up
  • Governance and GDPR check
  • SAR process rehearsal
  • Board ready summary
Light retainer
Quarterly reviews, document sense checks, and a place to sanity check decisions before you commit to them.
Conflict handling
I will not quietly consult and publicly write about the same organisation or case at the same time.
Confidential by default
NDA available, data minimised, and no use of your name in any portfolio material without explicit agreement.

Start the conversation

Tell me where you feel exposed. It might be odd web traffic, flaky email, old policies, unhappy service users, or a mix of everything. I will be honest about what is realistic to fix and in what order.

Replies usually within 1 working day. No mailing lists. NDA available on request.