Ki-Ki

Web foundations for SMEs

About Kieron JH

I look after the boring but critical layer under your website. I join up domains, email, Cloudflare, logging, and policy so your organisation is more stable, less surprising, and easier to trust.

I work as a digital operator first. When something looks wrong, I treat it like an investigation with receipts, not a hunch. A lot of that work is visible on The Reasonable Adjustment, where you can see how evidence is collected, checked, and written up.

Operator with an investigative streak joins technical signals with governance and paper trails
Security that survives paperwork edge logging, website opsec reviews, clean documentation
Plain English with receipts evidence you can show to a board, regulator, or funder
Polite, lawful, relentless Cloudflare and web operations Privacy by design Evidence first

Who I am

Background in the sharp end of systems

I grew up inside complex systems, not watching from the outside. Special school, assessments, social care, probation, the lot. That experience showed me how organisations really behave once pressure arrives and where people quietly fall through the gaps.

Alongside that, I spent years running large scale competitive teams online. These were live operations with fixed roles, timers, public results, and no room for vague communication. You either delivered as a group or you failed in front of everyone watching.

Working in those environments taught me to read fast moving data, keep people calm when things break, and treat feedback as a normal part of performance. The habits from that period now sit under everything I do for clients.

Public interest work that actually lands

Over time I taught myself digital operations, web security, and how to read technical telemetry. I then started publishing investigations under The Reasonable Adjustment so anyone could see what I was seeing.

On The Reasonable Adjustment I have documented funding contradictions, privacy failures, and mishandled data rights requests across charities, public bodies, and private firms. Each piece is built on FOI responses, SAR disclosures, and network level logs. If I say something is broken, there is usually a screenshot, log line, or policy extract sitting next to it.

The same approach carries across to client work at Ki-Ki. If I tell you something is fragile, misleading, or quietly risky, I will show you why in a way that can survive scrutiny.

What this means if you run an organisation

My job is to make your digital estate less fragile and less surprising. Leaders get fewer unknowns, clearer trade offs, and a record of what changed.

  • Website opsec and Cloudflare reviews

    I review your site and Cloudflare configuration end to end. That includes DNS, TLS, caching, firewall rules, bot controls, logging, and any custom workers.

    You get a structured report that explains what is solid, what is brittle, and where attackers would happily poke first. I prioritise fixes by impact and effort so leadership can make decisions instead of reading a wall of acronyms.

  • Digital foundations that stay boring

    Domains, email, DNS, and website hosting often grow in fragments. Over time you end up with shadow accounts, forgotten logins, and no single picture of who owns what.

    I map your foundations, tighten the loose ends, and document everything in plain English. The aim is simple. You should be able to lose one staff member without losing access to critical infrastructure.

  • Evidence you can show to others

    Everything I do is designed to stand up in front of someone else, whether that is trustees, audit committees, regulators, journalists, funders, or your own staff.

    That means timestamped logs, annotated screenshots, and clear change records. No magic, just a trail that explains what happened and why.

  • Open tools that others can reuse

    I publish tools when they are useful beyond a single client. One example is the open source PGP whistleblower submission tool, which lets organisations accept encrypted disclosures directly in the browser without storing secrets on the server.

    Building in the open keeps me honest and lets other organisations kick the tyres, fork the work, or improve it further.

How I work with leaders

1

Start with reality

We start with a short conversation about what you actually run today, what you are worried about, and who is accountable. No jargon, no blame, just a clear picture of where things stand.

2

Map the stack

I map domains, DNS, hosting, Cloudflare, email, and analytics. I look at how traffic moves, where logs end up, and where a determined person would test your boundaries.

3

Give you options, not fear

You receive a short, ranked list of fixes plus a realistic view of risk. Some items are quick wins, others belong in roadmap or budget discussions. You choose what to do first. I can either implement the work or brief your internal team.

The aim is not to sell you maximum security. The aim is to match protection, cost, and complexity to the size and exposure of your organisation, then document the reasoning.

Why people choose to work with me

Most clients are not looking for a shiny transformation. They want someone who will tell them what is really going on and then do the unglamorous work properly.

Single accountable person

You are not buying hours from a rotating team. You are working with one person who sees the whole picture and signs their name to the work.

Evidence over comfort

If something is fragile or misleading, I will say so plainly. Leaders deserve clarity, not sugar coated risk summaries.

Respect for your constraints

Most organisations do not have a full time security team. I design changes that work with your reality, staffing, and budget, not an idealised textbook model.

Privacy and accountability by design

My own platforms run on privacy first analytics, strict logging, and clear governance. The same principles apply when I work on your estate.

What I will not do

  • I will not bury you in jargon or dashboards that nobody reads.
  • I will not sell you a bigger or more complex stack than you can realistically run.
  • I will not hide uncertainty. If something is unclear or partly outside my lane, I will say so and help you decide the next step anyway.

Talk to me about your setup

If you are a CEO, trustee, director, or senior manager and you are not entirely sure how your web foundations are held together, that is a good time to talk.

Short exploratory emails are welcome. A few clear paragraphs about your current setup and concerns are enough to see if I can help.