The Reasonable Adjustment is my independent public interest project on governance, data rights, and accountability. TRSA.org.uk is the lean mirror and tools host, updated as needed so there is a permanent backup of key material and utilities even if the main WordPress site is down. Together they are a live portfolio of the same evidence-first mindset I bring to Ki-Ki clients.
No paywall, no advertorial. Just evidence, timelines, tools, and write ups that show how I work when the stakes are high.
The Reasonable Adjustment is an independent site that documents how organisations handle complaints, Subject Access Requests, public funding, and basic governance. Articles are long, sourced, and written in plain English so non specialists can follow the trail.
Coverage includes specialist pharmacies and trade bodies, recruitment charities, national chains, and public authorities. Each piece is grounded in documents, screenshots, and logs rather than spin.
There is also a short explainer of the archive and mirror strategy on the main site at “TRSA Archive and mirror”.
The short domain TRSA.org.uk is not a second blog feed. It exists as a resilient mirror and a place to host tools without fighting WordPress themes and plugins.
The static archive keeps a simple index of important pieces so there is still a working copy if the primary site breaks, moves, or is taken offline. Tools like NeutroFilter 2.0 are deployed on TRSA for the same reason: clean hosting that can persist for years at low cost.
That approach is deliberate. If I expect other organisations to keep their records and infrastructure resilient, I start by doing it myself.
On The Reasonable Adjustment you will see line by line breakdowns of privacy notices, log trails, DNS records, and funding claims. When I say something, there is a capture, a header, or a policy excerpt sitting under it.
The same mindset applies when I harden your website or Cloudflare setup. We do not just tick boxes. We change things in a way that can be evidenced later if something is challenged.
The cases on TRSA and The Reasonable Adjustment include organisations with in house legal teams and insurers watching every word. Pieces on IPS Pharma, the National Pharmacy Association, The Recruitment Junction, and Greggs have all been written under full scrutiny.
If the work can withstand that level of attention in public, it gives you a fair idea of what you are getting when I am looking after your logs, DNS, and public facing content in private.
One of the clearest examples of how The Reasonable Adjustment operates is the coverage of IPS Pharma and its trade body, the National Pharmacy Association. It started as a basic privacy check and grew into a full misrepresentation dispute handled in public.
First pass was simple. IPS Pharma’s published privacy policy still showed a 25 May 2018 date and the NPA’s footer links for Privacy, Cookies, and Terms looped back to the homepage instead of the documents themselves.
That analysis is laid out in “IPS Pharma’s Privacy Policy Still Says May 2018 and the NPA Links Loop to Home”.
When the NPA fixed its footer links and Puro started work on a privacy policy, that was recorded clearly too. Credit where it is due, without softening the fact that IPS remained stuck on a 2018 notice.
You can see that approach in the update “Progress Report: NPA fixed links, Puro moved fast, IPS still stuck on 2018”.
Instead of engaging with the substance, an NPA Insurance solicitor chose to accuse the coverage of misrepresentation. That response, and the evidence that contradicted it, is documented in “We keep receipts: IPS Pharma’s 2018 privacy notice, NPA’s response, and the misrepresentation claim”.
The piece walks through captures, headers, and timelines so readers can judge the facts directly rather than taking anyone’s word for it.
Later articles dig into Subject Access Request handling and the tone of formal correspondence, supported by edge logs and technical detail. A good entry point is “NPA: SAR refusal, NoReply threats, and logs”.
These are not theory pieces. They are live casework that required careful logging, restrained tone, and the sort of patience that is useful when you are trying to get a website stack safe for an organisation that values its reputation.
If I am building or hardening your site, there will be clear notes, version history, and configuration exports. The Reasonable Adjustment and TRSA show that habit in public. Ki-Ki applies it quietly on your behalf.
The organisations covered on The Reasonable Adjustment are not small or shy, and the mirror at TRSA exists precisely so the work survives outages and pushback. If I can document their behaviour carefully while they push back, you can be confident that I will handle your systems, logs, and external scrutiny in a calm, structured way.