Support for small and medium enterprises

Short, practical articles to help small and medium organisations get their domains, websites, Cloudflare, email, logging, and privacy policies into a stable shape. Written for owners, directors, and managers, not technicians.

The goal is simple. You should be able to read a page here and make a concrete decision about your setup, or at least know what to ask your current supplier.

Domains and DNS Web and email foundations Cloudflare in normal language Evidence grade logging Privacy and GDPR basics

Start here if you are not sure

These guides cover the decisions that affect almost every small organisation, regardless of sector. If you only have time to read a couple of pages, start here.

Website mistakes that quietly hurt small organisations

Eight common website mistakes that block enquiries or damage trust, plus a checklist you can work through in an hour without rebuilding everything.

Good for: owners, managers, and trustees who suspect the site is letting the work down.

Simple domain strategy for small organisations

Which domains to buy, how to protect your name and email reputation, and how to avoid quietly paying for names you do not need.

Good for: owners, directors, trustees who have inherited a tangle of domains and logins.

How to write a privacy policy that does not backfire

A structure for privacy wording that matches what you actually do in practice, reduces GDPR risk, and avoids copy and paste promises you cannot keep.

Good for: anyone updating policies, handling SARs, or answering complaints about data.

Static websites versus WordPress for small organisations

A plain comparison between static sites and WordPress for real world use. Security, running costs, editing, and what happens when staff change.

Good for: anyone deciding what to rebuild on, or whether to keep an old site running.

Cloudflare, stability, and noise

Many SMEs already have Cloudflare in front of their site, usually switched on by a previous supplier. The pages below explain what it is actually doing and how it affects stability, security, and disputes.

Cloudflare basics for small organisations

What Cloudflare really does, the few settings that matter, and where people quietly break their own sites and email with well meaning changes.

Good for: managers who have Cloudflare but no clear notes on why.

How evidence grade logs change the outcome of a dispute

How better logging from Cloudflare, hosting, and email tools can change the tone of complaints, audits, and regulator questions.

Good for: anyone who answers complaints, sits on a board, or worries about risk.

Keeping foundations under control as you grow

Growth usually means more tools, more logins, and more risk that the original setup becomes nobody’s job. The knowledge hub is built to help you keep control without needing to become a full time web person.

Clear maps of who owns your domains, where DNS lives, and how Cloudflare is configured.
Simple patterns for logging, so you can evidence what happened if something is questioned.
Guidance on when to move beyond shared hosting and when to leave things alone.
Honest coverage of static sites versus heavier platforms such as WordPress.
Privacy guidance that reflects what you actually do, instead of copy and paste templates.

You can see examples of this approach in live use on The Reasonable Adjustment, where I use the same skills in public interest work.

If you want more than articles

Reading helps, but sometimes you just want someone to map your current setup, steady it, and write it down in normal language so you can move on.

Ki-Ki is built for that gap. I work as a digital generalist for small organisations, covering domains, DNS, websites, Cloudflare, email, logging, and policies in one joined up view.

Request a short foundations call See consulting options Check accessible pricing

If capacity is tight I will say so and give a realistic start window. No sales scripts, no pressure.