Ki-Ki

Web foundations for SMEs

Web, email and security for cleaning services and small cleaning companies

This page is for domestic cleaners, small cleaning companies and commercial cleaning services that live off trust, repeat bookings and people passing your details on. You already keep homes and workplaces in order. This is about bringing that same standard to your online setup, without turning it into another job that never ends.

The aim is simple. When someone searches for a cleaner in your area, they find a clean site that explains what you do, where you work, what it costs and how to book. They can see that you take reliability and privacy seriously, and they know the next step without guessing or chasing you across different apps.

If you run a one person cleaning business, a small team, a home based operation or a company that covers domestic, office or end of tenancy cleaning, this still applies. The foundations are tuned to small, reputation driven cleaning services that want to look dependable online.

You can also see the broader overview on the sole traders page or browse other sectors Ki-Ki supports.

Clients are trusting you with their keys, alarms and private spaces

When someone gives you their house keys, alarm code or access to their office, they are trusting you with more than a booking. Your online setup should match that level of trust. It should not feel like a side project held together with old accounts and half written profiles.

Ki-Ki focuses on the quiet parts that hold everything up. A domain that fits your cleaning brand, a small site that answers real questions, email that looks professional and Cloudflare in front to cut down noise and basic risk. You keep running your rounds while the foundations stay steady underneath.

Common problems cleaning businesses run into online

Most cleaners did not set up their business because they enjoy dealing with web hosting, email records and security. You wanted to do good work and get paid on time. These are the patterns that show up again and again when I look at cleaning company websites around the UK.

Only a Facebook page, marketplace listing or leaflet

Many cleaning businesses rely on Facebook pages, local marketplace ads or printed leaflets. It works at the start. Over time it makes it harder for new clients to check basic details like areas you cover, services you offer and whether you are still taking on work.

Enquiries scattered across messages and personal numbers

Bookings and questions arrive through Facebook messages, WhatsApp, texts and missed calls, plus the occasional form submission from an old website. It is easy for people to fall through the gaps, and hard to keep track when you are out on jobs all day.

No clear list of services, prices or areas covered

Potential clients want to know if you offer regular domestic cleaning, end of tenancy cleans, deep cleans, office and commercial cleaning or specialist work like after builders. When this information is not written down clearly, you get a lot of time wasting enquiries that were never a fit in the first place.

Old or generic cleaning websites

Some cleaning companies have a basic site that was thrown together years ago. Old prices, stock photos, no mention of key services and no clear way to request a quote. It does not reflect the standard you work to day to day, and it does not help you stand out from bigger firms.

Client details handled in fragile ways

Addresses, alarm instructions and access notes can end up living only in paper diaries, scattered messages or one mobile phone. That feels fine until a phone breaks, a member of staff leaves or you need to prove what was agreed with a landlord or managing agent.

Commercial cleaning with nothing solid behind it online

When you pitch for office, school or commercial cleaning work, decision makers often search you before they reply to your email. If they find nothing but a social profile or a thin site, it is harder to win contracts, no matter how strong your quote is.

What Ki-Ki puts in place for cleaning services

The work is not about turning you into a glossy national chain. It is about giving you a solid foundation that makes it easier for the right clients to find you, understand how you work and book with confidence.

  1. A domain and email that look like a real cleaning company

    You get a domain that fits your cleaning brand, set up in your name with clean DNS records and simple email addresses. For example info@, bookings@ or accounts@ at your domain, instead of a free address that looks temporary or personal.

  2. A focused cleaning website with the answers people actually search for

    The site explains what you clean, where you work, how often, what it costs and how people can get a quote. Regular domestic cleans, weekly office cleans, end of tenancy, one off deep cleans and add ons like oven or carpet cleaning can all be set out clearly with no fluff.

  3. Clear enquiry and booking routes that fit how you already run the diary

    If you want people to request a quote first, the site makes that obvious. If you prefer direct calls or email, that is written down in plain English. You can also use forms that collect the information you actually need, like number of rooms, property type and access notes, without creating a wall of questions that puts people off.

  4. Cloudflare and basic security as standard

    Cloudflare sits in front of the site, HTTPS is enforced and email is set up with SPF, DKIM and DMARC so it is harder for scammers to pretend to be you. That matters when you handle client addresses, alarm details and access instructions.

  5. Light analytics that show if your site is pulling its weight

    You can see which pages people visit, how they found your cleaning site and what they click. It is enough to tell whether the site is doing its job, without you having to learn complex marketing tools or advertising dashboards.

  6. Notes you can hand to staff, partners or future providers

    You get a short, plain language overview of your setup. If you bring in office staff, take on a partner, change accountants or hire another web person later, there is already a map of what exists instead of a box of logins and guesswork.

How this compares to where you might be now

If you only use social media and local ads right now

You keep the parts that bring work in. Facebook groups, local listings and word of mouth can stay. The difference is that they now point to a small, reliable site you control, where the key details live in one place and are easy to update when something changes.

If you already have a basic cleaning website

We look at what is there and decide what still earns its place. In some cases the text and photos are fine, and it is the structure, email setup and security that need improving. In others, it makes more sense to rebuild on a cleaner foundation and carry the good parts across.

What a first step usually looks like

First contact is simple. You send a short outline of your cleaning business, the areas you cover and what feels messy or fragile in your current web, email or enquiry setup. I give you a straight answer on whether Ki-Ki is a good match, what I would tackle first and what it is likely to cost.

There is no hard sell. If it is not a fit, I will say so. If it is, we can move at a pace that respects the fact your days are already full of jobs, travel and keys to keep track of.

Replies usually within 1 working day. No mailing lists. Straight answers, no hard sell.