Ki-Ki

Web foundations for SMEs

Website, email, and Cloudflare protection for small organisations in the UK

I help SMEs, charities, and community projects get reliable email, a stable website, and sensible protection for a price that matches their size.

High standard work, written down clearly, without agency fluff or surprise fees.

Professional email your domain on your inbox, not free addresses
Stable website people can reach you and pages load when they should
Clear monthly cost flat pricing, agreed in advance
Founder led Plain English No commission targets Privacy aware

Who this is for

Good fit

You run or support an SME, charity, or community project. People find you through search, social media, or word of mouth and you want them to land on something that feels solid and trustworthy.

You care about doing things properly, but you do not want to become a web, DNS, or Cloudflare expert. You would rather have one person who looks after it and explains it in normal language.

Typical situations I help with

You have limited time, a limited budget, and nobody whose job it is to own the website, email, and protection. Bits have been added over time and it feels hard to get a clear picture.

You want the level of care you would expect from an in house generalist, without needing a full time role or an expensive agency contract.

What I help with

  • Domains and email that look professional

    Check who owns your domain, where it is registered, and when it expires. Clean up DNS records so they match reality.

    Set up or improve email on your own domain so staff are not relying on free accounts when speaking to customers and partners.

    Ideal first step for most organisations.
  • Websites that stay online and behave

    Review your site for broken links, slow pages, and confusing journeys. Check hosting, backups, and contact forms so the basics just work.

    Where Cloudflare already exists, I make sure it helps rather than harms. Where it does not, I only introduce it if it makes sense for your size and risk.

  • Website security and practical protection

    Basic firewall rules, sensible protections, and a plan for what happens if you are probed or copied. Focus on reducing real risk, not ticking boxes.

    If you use Cloudflare I can harden it, filter junk traffic, and set up simple monitoring. I document changes so you are not tied to me if your needs change later.

  • Analytics and accountability

    Set up privacy friendly analytics so you know which pages people read, which channels send visitors, and what happens after they land.

    Provide short, clear summaries you can show to a board, funder, or trustee without translating every line.

For directors, trustees, and managers

Less risk, fewer surprises

You get a clear record of who looks after your domain, website, email, and protection. Logins are documented, changes are written down, and you are not dependent on one mystery supplier or one staff member who might leave.

Evidence when things are questioned

I set up sensible logs and notes so you can show what was done, when, and why. That makes complaints, audits, and regulator questions easier to handle without buying heavyweight systems.

How it works in practice

1

Short conversation

You tell me what you do, how people find you, and what currently worries you, in normal language.

2

Foundations review

I map out your domain, email, website, hosting, and any protection you already have. You get a simple picture of what exists.

3

Agree a sensible plan

We agree fixes in order of impact. Some are one off jobs, others justify ongoing care. Pricing is flat, not a surprise.

About Ki-Ki

Who runs this

Ki-Ki is run by me, Kieron JH. I work as a digital generalist. I care about how all the pieces fit together, not just one product or tool.

I use the same skills in my public interest work on The Reasonable Adjustment, where I publish detailed write ups you can inspect.

What that means for you

You get a single point of contact who understands websites, domains, email, Cloudflare, analytics, and the way real people use them.

No junior teams, no reseller chains. Just one person who owns the work and writes things down clearly.

Support for food banks and community projects

Strong, trustworthy web presence should not only belong to large organisations. For registered UK food banks and similar projects, Ki-Ki runs on a pay what you can basis.

Same care with domains, email, websites, and basic protection as paying clients. One main site per organisation.

Common questions

Do I need a domain or website already?

No. I can help you choose and register a domain, set up email on it, and build a simple website if you do not have anything yet. If you already have parts in place, I work with what you have.

How does pricing work?

We agree a flat monthly rate based on your size and how much ongoing care you want. One off jobs are possible where that makes more sense. No day rates, no surprise add ons.

Can you work alongside our existing IT support?

Yes. I am happy to focus on domains, DNS, Cloudflare, and web while your existing IT looks after devices and internal systems. The aim is a joined up setup, not stepping on toes.

Where do you work?

I am based in the North East and work remotely with organisations across the UK. All work is done online, with clear written notes for your records.

Talk about your current setup

Flat monthly rates, tuned to the size of your organisation and how much ongoing care you want. One offs are welcome where that makes more sense.

Onboarding happens in a controlled rollout. If I am at capacity I will say so and offer a realistic start window.

Please do not include passwords or highly sensitive information in your message. Those details are always handled in a safer way.

By contacting Ki-Ki you agree that your details will be used to reply to your message and schedule any calls. No mailing lists, no resale of data.